Transport inspection

 * A youth (15–18) is a person who has reached 15 years of age and is under 18 years of age as of the day before their birthday.

PMDP Payment Counter

Klatovská třída 12, 301 00, Pilsen
Tel.: 378 037 474 378 037 474
E-mail: pohledavky@pmdp.cz

Hours of Operation

By bank transfer

• Account number: 395804723 / 0300
• Variable symbol: the number of the Transport Inspection Record (6—3 digits).
• Amount: depending on the payment date—within 15 days, starting from the 16th day. The date the funds are credited to the Carrier’s account is the decisive date for assessment.

Passengers’ Obligations Regarding Travel Documents (excerpt from the SPP Annex):

• Passengers must have a valid Ticket at the start of the journey, throughout the entire journey, and at the time of exiting the Carrier’s vehicle; that is:
  • board the vehicle with a ticket ready and purchased in advance, and validate it in the ticket validator immediately upon boarding;
  • or have a time-limited ticket purchased in advance (prepaid pass);
  • or have a document or pass entitling the passenger to free transportation or transportation at a reduced fare;
  • or, if the passenger has a sufficient balance in their Electronic Wallet on the PK or Pilsenská mini card, or a sufficient balance in their BK account, the passenger is required to validate their ticket immediately upon boarding the vehicle at a validation machine;
  • or, when using an SMS ticket or purchasing a ticket via the VPK app, the passenger is required to board the vehicle with a received and valid SMS ticket on their mobile phone or a received and valid ticket within the VPK mobile app.
• Immediate validation means that, after boarding, the passenger immediately proceeds to the nearest validation device without sitting down, searching for an unvalidated ticket or PK/PJ/BK to purchase one, make a phone call, or engage in any other activity unrelated to the passenger’s immediate (instant) check-in.
• If a passenger is transporting a bicycle, scooter, or live animals, they must have a valid ticket for them as well, unless they are being transported free of charge.
• A passenger who has reloaded a prepaid pass for the current period or reloaded transit points into their Electronic Wallet via the Pilsenská Karta e-shop is required to validate this transaction either before boarding or immediately after boarding the Carrier’s vehicle.
• Follow the instructions and orders of the Carrier’s Authorized Personnel, which are intended to ensure the safety and smooth flow of traffic or the safety of passengers.
• Keep the Ticket in a place where it can be inspected at any time during the trip, including upon exiting the vehicle.

If the ticket validator or check-in device is occupied or out of service, the passenger shall use the next nearest functioning device in the Carrier’s vehicle. If it is not possible to validate the ticket at a validation machine, the passenger is required to use an alternative method of validation or, if necessary, exit the vehicle at the nearest stop.

Excerpt from Article 2 of the SPP:

• Upon request by an Authorized Person, the passenger is required to present a valid Ticket or provide a PK, VPK, or other document for inspection. If they fail to comply with this obligation, they are required to pay the fare and a fare surcharge, unless otherwise specified in these SPP, or provide the personal information necessary to record the passenger as a fare evader for the purpose of potential collection of the fare and the fare surcharge.
• Upon request by an Authorized Person, the passenger is required to remain in the vehicle or at another designated location for the entire duration of the proceedings regarding the fare surcharge or a violation of the Transportation Regulations. However, to continue the journey, the passenger must purchase a valid ticket.
• If a passenger fails to provide the required personal information, they are required, upon request by the Authorized Person, to follow the Authorized Person to an appropriate public administration office to verify their identity, or to remain at a suitable location until the arrival of a person authorized to verify the passenger’s identity. If a passenger disregards the Authorized Person’s request and leaves the area, the Authorized Person is authorized to detain the passenger by reasonable means.
• Authorized transport inspection staff may be equipped with audio recording devices. These devices are used to ensure the safety of passengers and inspectors, to document the course of the transport inspection, and to resolve complaints or incidents. The processing of personal data is based on PMDP’s legitimate interest pursuant to Article 6(1)(f) of Regulation (EU) 2016 / 679 (GDPR). Records are retained for a period of 30 days. Records may be disclosed to public authorities (e.g., the Czech Police, courts, municipal police) only on the basis of a legal authorization.

• When checking the validity of tickets, the authorized person identifies themselves with an inspection badge. Upon a passenger’s request, they must also present an inspection ID card along with the badge. Both identification numbers must match.
  
  
  

  
• The authorized officer is equipped with a recording device and may record the entire course of the fare inspection, including communication with passengers. The recording device may also be used at the Carrier’s fare adjustment counter.