PMDP Customer Service Centre
Denisovo nábřeží 12

Tel.: +420 371 655 600

Hours of operation

Mo, We 7.00 - 18.00
Tu, Th,  Fr 8.00 - 17.00
Sa 8.00 - 12.00
Su, holidays CLOSED

Issuing of parking cards

Mo, We 8:00 - 12:00, 13:00 - 17:00
Tu, Th 8:00 - 12:00, 13:00 - 16:00
Fr 8:00 - 12:00, 13:00 - 14:00

Make a reservation

 
 

Pilsen Card services

  • Prepaid fare sales and topping up cash
  • Acceptance of applications and issue of Pilsen Cards
  • Acceptance of applications and issue of Company Pilsen Cards
  • Express issue of Pilsen Cards, Pilsen Card while-you-wait service
  • Digital photos for Pilsen Cards
  • Applications to activate an account overview
  • Card blocking, issue of copies
  • Issue of a Pilsen Card copy while you wait
  • Validation of transactions made on Pilsen Card e-shop
  • Complaints and requests for refunds associated with Pilsen Card e-shop

Other services

  • Sale of Pilsen Mini cards
  • Sale of single paper tickets
  • Sale or buy of tourist tickets
  • Complaints and refunds counter
  • Lost and found for items inside public transportation vehicles
  • Sale of timetables for individual stops
  • Promotional goods
  • Pilsen Ticket
  • Sales of tickets to resellers (Mo–Fr 8 a.m.–2 p.m.)
  • Major payment and credit cards accepted