PMDP Customer Service Center, Denisovo nábřeží 12

Address

PMDP, a.s. Customer Service
Center Denisovo nábřeží 12

Phone

+420 371 655 600 +420 371 655 600

Opening hours

Mon, Wed 7:00 - 18:00
Tue, Thu, Fri 8:00 - 17:00
Sat 8:00 - 12:00
Sun, public holidays CLOSED

Opening hours for issuing parking cards 

Mon, Wed 8:00 - 12:00, 13:00 - 17:00
Tue, Thu 8:00 - 12:00, 13:00 - 16:00
Fri 8:00 - 12:00, 13:00 - 14:00
Make an appointment through the Office without waiting

Services with the Pilsen Card

  • recharging your subscription and transport points
  • loading discount entitlements onto the Pilsen Card
  • Receiving applications and issuing new Pilsen Cards
  • Receiving applications and issuing replacements for the Pilsen Card
  • acceptance of applications and issuance of duplicate Pilsen Cards
  • receiving applications and issuing Company Pilsen Cards
  • production of cards while you wait
  • blocking and unblocking of Pilsen Cards
  • taking electronic photographs for the purposes of the Pilsen Card
  • receipt of applications for activation of the Clear Account service
  • removal of users from the Pilsen Card database
  • Refund of a proportionate part of unused fare and transport points from the electronic wallet
  • Sale of Pilsen mini

Other services

  • Sale of paper ticket books
  • Tourist Card rental
  • Registration of IN cards in the PK system
  • Receipt of complaints
  • issuing lost and found items from public transport vehicles
  • sale of stop timetables
  • sale of promotional items
  • sale of tickets for the Pilsenská vstupenka reservation system
  • Issuing parking cards (according to the opening hours of counter no. 7)
  • sale of tickets to external sellers (Mon, Wed 7:00 a.m.–2:00 p.m., Tue, Thu, Fri 8:00 a.m.–2:00 p.m.)
  • issuing and receiving parcels in the ZÁSILKOVNA system
  • sale of group tickets
  • sale and confirmation of student ID cards

Payment

  • Cash or bank card

 

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